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Candidates for president have plans to get more
people health insurance. Some would compel us to buy it;
others would use the tax code to encourage that.
Regardless, insurance is the magic that will solve our
health-care problems.
But contrary to conventional wisdom, it's not those
without health insurance who are the problem, but
rather those with it. They make medical care more
expensive for everyone.
We'd each be better off if we paid all but the
biggest medical bills out of pocket and saved insurance
for catastrophic events. Truly needy people would rely
on charity, not government, because once government gets
involved, unintended bad consequences abound.
If people paid their own bills, they would likely buy
high-deductible insurance (roughly $1,000 for
individuals, $2,100 for families) because on average,
the premium is $1,300
cheaper. But
people are so conditioned to expect others to pay their
medical bills that they hate high deductibles: They feel
ripped off if they must pay a thousand dollars before
the insurance company starts paying.
But high deductibles may be the key to lowering costs
and putting you in charge of your health care.
Five years ago, the Whole Foods grocery chain
switched to a high-deductible plan. If an employee has a
sore throat or a sprained ankle, he pays. But if he gets
cancer or heart disease, his insurance covers it.
Whole Foods puts around $1,500 a year into an account
for each employee. It's not charity but part of the
employee's compensation. It's money Whole Foods would
have otherwise spent on more-expensive insurance. Here's
the good part for employees: If they don't spend the
money on medical care this year, they keep it, and the
company adds more next year.
It's called a health savings account, or HSA.
CEO John Mackey told me that when he went to the new
system, "Our costs went way down."
Yet today, some workers have $8,000 in their
accounts.
"That's their money," Mackey said. "It builds up over
time because the money is compounding for them."
It will cover all sorts of future out-of-pocket
expenses.
Most important, since employees control the money,
their behavior changed. Whole Foods workers started
asking "how much things cost," Mackey said. "They may
not want to go to the emergency room if they wake up
with a hangnail in the middle of the night. They may
schedule an appointment now."
There was no need to ask about costs before because
the insurance company seemed to pick up the tab. But
that drove up costs for everyone. Now, saving money
makes sense to employees because the money belongs to
them.
HSA critics ask whether individual accounts will
encourage people to save money at the expense of their
health.
Mackey has the right response. "The premise in those
kinds of questions is that people are stupid. They're
not smart enough to make these decisions for themselves.
It's sort of an elitist attitude. The individual is the
best judge of what's right for the individual."
And apparently, most individuals are making smart
choices.
Harvard Business School professor Regina Herzlinger
says studies show that "people who have these
high-deductible health-insurance policies take a lot
better care of themselves. They have more yearly
physicals. Because they're saying, 'If I keep myself
healthy, in the long run, I'm going to be spending less
money.'"
The critics also argue that spending on health care
is too complicated and important for individuals to
control.
Mackey isn't buying it. "Should we allow people to
make decisions about whether they have children or not?
I mean, that's a pretty important responsibility!"
I pointed out that most people know nothing about
complex cancer treatments.
"I don't know anything about cars," he said. "But if
I buy a Toyota or an Audi or a Lexus, I know I'm going
to get a pretty good automobile because competition
ensures that it will be that way."
It does. And competition will do the same in medical
care. All we need to do is put the individual in charge
of his own money.
By John Stossel
Wednesday, October 10, 2007
Health-care costs overall have been rising faster than
inflation, but not all medical costs are skyrocketing.
In a few pockets of medicine, costs are down while
quality is up.
Dr. Brian Bonanni has an unusual medical practice.
His office is open Saturdays. He e-mails his patients
and gives them his cell-phone number.
"I need to be available 24 hours a day," he says. "I
want to be there when a patient has questions, and I
want to be reachable."
I'll bet your doctor doesn't say that. Bonanni
knows he has to please his patients, not some insurance
company or the government, because he's paid by his
patients. He's a laser eye surgeon. Insurance rarely
covers what he does: reshaping eyes so people can see
without glasses.
His patients shop around before coming to him. They
ask a question that people relying on insurance don't
ask: "How much will that cost?"
"I can't get away with not telling the patient how
much exactly it's going to cost," Bonanni says. "No one
would put up with it. And the difference of a hundred
dollars sometimes makes their decision for them."
He has to compete for his patients' business. One
result of that is lower prices. And while the procedure
got cheaper, it also got better. Today's lasers are
faster and more precise.
Prices have fallen and quality has risen in other
medical fields where most people pay for care
themselves, like cosmetic surgery. Consumer power works
-- even in medicine.
When government and insurance companies are kept away
from the transaction, good new things happen.
A doctor in Tennessee I talked to publishes
his low prices, such as $40 for an office visit.
Most doctors would say you can't make money this way.
But Dr. Robert Berry told me you can. "Last year, I made
about the average of what a primary-care physician makes
in this country," he said.
Berry doesn't accept insurance. That saves him money
because he doesn't have to hire a staff to process
insurance claims, and he never has to fight with
companies to get paid.
His mostly uninsured patients save money, too. Unlike
doctors trapped in the insurance maze, Berry works with
his patients to find ways to save them money.
"It's coming out of their pockets. And they're
afraid. They don't know how much it's going to cost. So
I can tell them, 'OK, you have heartburn. Let's start
out with generic Zantac, which costs around five dollars
a month.'" When his patients ask about expensive
prescription medicines they see advertised on
television, he tells them, "They're great medicines, but
why don't you try this one first and see if it works?"
Sometimes the $4 pills from Wal-Mart are just as good
as the $100 ones.
Speaking of Wal-Mart, medical clinics are popping up
in Wal-Mart stores and in other similar markets. The
clinics offer people with simple problems like sore
throats and ear infections relatively hassle-free care
cheap. Almost everything costs $59 or less. And the
clinics are typically open seven days a week.
Grace-Marie Turner, president of the
Galen Institute,
a health-policy research organization, explains how
these clinics thrive: "They're figuring how to do
something faster, better, cheaper! They're responding to
consumer demand because they see that they might make
some money on this."
When consumers pay for medicine themselves, saving
insurance for the big things, and doctors deal directly
with consumers, doctors begin to compete. They start
posting prices and work to keep them low.
And consumers gain more control of their health care.
Instead of governments and insurance companies deciding
for patients, patients decide.
Competition gives consumers more choices. And choice
gives them power. Remember that when you hear a
politician promise to make health case accessible and
affordable through the force of government.
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